TrustedUnilink is a portable mobile hotspot that provides secure, stable internet while you travel. Using intelligent cloud SIM technology, it automatically connects to the best local carrier network and converts the cellular signal into a Wi‑Fi hotspot—no physical SIM card required. Connect multiple devices at once and avoid expensive roaming fees.
- Cost‑effective: Pay only for what you use, with no hidden fees.
- Ready to go: No need to buy a local SIM—connect automatically upon arrival.
- Secure & reliable:Private password protection keeps you safe from public Wi‑Fi risks.
- Multi‑device sharing: Connect several devices simultaneously.
- Flexible top‑ups: No contracts; purchase data plans as needed.
Currently, we cover 170+ countries and regions in major travel destinations in Asia and Europe. We are continuously expanding our network coverage, please visit our website for the latest list of supported countries.
The device requires connection to ground‑based cellular signals. It will not work during flights or on open sea. Service may become available near coastal areas or ports.
- Download the TrustedUnilink app and register an account.
- Power on the device and switch the screen to display the QR code.
- Use the app to scan the device’s QR code to complete binding.
- Purchase a data plan and you’re ready to go.
It supports all Wi‑Fi enabled devices, including phones, computers, tablets, and cameras. Note that connecting too many devices at once may affect network speed.
You can check your remaining data at any time in the TrustedUnilink app. When your data runs out, simply purchase a new plan directly in the app—multiple payment methods are supported.
Select a plan based on your destination, trip length, and data needs:
- Light use (email, social media): A small data pack is recommended.
- Heavy use (streaming, navigation): A large data pack or daily plan is suggested.
For details, check the “Data Store” in the app.
Validity periods vary by plan. Please read the description before purchasing. Unused data can be carried over until the plan’s expiry date.
1GB = 1000MB. For example: 500MB = 0.5GB, 2GB = 2000MB.
Yes—it's safer than public Wi‑Fi. Your hotspot is password‑protected, and only users who know the network name and password can connect. We recommend changing your password regularly for added security.
After connecting to your device’s Wi‑Fi, open the TrustedUnilink app, go to Device Management, and tap Wi‑Fi Settings to update the network name and password.
The battery may be drained. Charge it for at least 20 minutes and try again. If the problem persists, please contact customer support.
Slight warmth during extended use is normal. To ensure optimal performance, keep the device in a well‑ventilated area and avoid hot environments or direct sunlight. If it overheats and shuts down automatically, allow it to cool before using it again.
Immediately unbind it in the “Device Management” section of the app, or contact customer support to disable the device and prevent unauthorized use of your balance.
Please verify: 1. The device has an adequate signal. 2. Your account has sufficient data balance. 3. You are within coverage area. If the issue continues, try restarting the device or contact customer support.
Customer Service Support
Mailbox:support@trustedunilink.com
Working hours: Weekdays 9:00-18:00 (UTC+8)
WeChat: TrustedUnilink (recommended)
TrustedUnilink is committed to providing travelers with simple, reliable internet connectivity solutions. We are growing rapidly and appreciate your support and understanding.